FAQ

What kind of products do you sell?

We offer a wide range of fashion products including sarees, kurtis, dresses, and other trendy outfits designed for modern style and comfort.

Are your products original and high quality?

Yes, we ensure that all our products are carefully selected and meet quality standards before being delivered to our customers.

Will the product look exactly like the images?

We try our best to display accurate images, but slight variations may occur due to lighting and screen differences.

How long does delivery take?

Orders are usually delivered within 3–7 business days across India.

 

Do you offer free shipping?

Yes, we offer free shipping on selected products or orders (depending on ongoing offers).

 

How can I track my order?

Once your order is shipped, tracking details will be shared via email or WhatsApp.

What is your return policy?

We accept returns within 7 days of delivery, provided the product is unused and in original packaging.

 

How do I request a return?

You can contact us via email with your order details and reason for return.

 

When will I receive my refund?

Refunds are processed within 5–7 working days after approval.

What payment methods do you accept?

We accept online payments such as UPI, debit/credit cards, and other secure payment methods.

 

Is Cash on Delivery (COD) available?

COD availability depends on your location and product eligibility.

How can I contact you?

You can reach us via email at ritwebx@gmail.com for any queries or support.

 

What are your support hours?

Our support team is available 24/7 to assist you.

Is my personal information safe?

Yes, we take your privacy seriously and ensure that your data is सुरक्षित and protected.